Volunteer Information Pack
Call 999 first. Then inform Event Control on Radio Channel 1.
Please familiarise yourself with the site layout before the show opens.
Muster Points: Car Park A (east side) and Car Park B (south)
First Aid / Ambulance: Central Trade area
Gate 1: Main entrance off Goltho Lane (north) — emergency vehicle access
Gate 2: Western entrance by Horsebox Parking / Show Jumping Rings
Gate 3: Southern entrance near Dog Show / Hort / Pay Gate B
Secretary Tent (Sec): All event information — central Trade area
Toilets & Hand Sanitiser (T): Marked at multiple points across the site
Located in the Secretary Tent — look for the large blue Secretary flag, visible from all areas of the showground.
We aim to provide a safe, friendly and enjoyable event for both participants and visitors.
This year carries an unprecedented risk of fire due to the parched condition of the grass. Extra vigilance is required from all volunteers.
Assess the danger and move the public away to a safe distance.
Call 999 if the fire presents an immediate risk to life.
Call Event Control on Channel 1 and give your location — they will call 999 if not already done.
Only tackle the fire if it is safe to do so. Buckets of sand, fire extinguishers and grass beaters are situated around the showground. Show Gators are equipped with firefighting equipment.
Qualified stewards may tackle the fire only if appropriate.
If the danger of the fire spreading increases, Event Control will call for an evacuation — see the Evacuation section.
Evacuate to the Car Park via Pay Gate A or Pay Gate B. Report to your section lead for a headcount as soon as you arrive.
The Secretary Tent is the designated collection point. Event Control will take over once notified.
⚠️ Do NOT state a child's or vulnerable adult's name or description over the radio.
Immediately report to Event Control on Channel 1 with your location. Do not give the child's name or description over the radio.
Do not leave the child or vulnerable adult alone.
Find a suitable adult to accompany you and escort them to the Secretary Tent, where Event Control will take over.
Accompany the guardian back to where they last saw their child or vulnerable adult.
Report the situation to Event Control on Channel 1 including your location. Do not give the child's name or description over the radio.
Event Control will meet you at your location and take over.
If you need to leave your role at any point, make sure your head steward is aware before you do so.